Terms & Conditions

1. About our services

MAQO designs, supplies and installs solar PV systems, battery energy storage systems (BESS) and EV chargers for homes and for commercial and industrial (C&I) customers in Malaysia. We also offer zero-capex options such as solar power purchase agreements (SPPA). Information on this website is general and does not take into account your property, roof condition, electricity usage or TNB tariff.

2. Submitting a form

• You must be at least 18 years old, and authorised to give the details you submit. For a company enquiry, you confirm you are authorised to enquire on the company's behalf.
• You agree that the information you give is true, accurate and complete. Our assessment depends on it.
• Submitting a form is a request for information. It does not create a contract or oblige you to buy anything.

3. Agreement to be contacted

By submitting a form, you agree that MAQO and its authorised representatives may contact you by phone call, SMS, WhatsApp or email about your enquiry, assessment, quotation and related products and services. You can ask us to stop at any time by replying "STOP" or emailing us at the address below.

4. Quotations, savings and estimates

• Any quotation, system size, price, savings, payback period or return shown on this website, by a calculator, or by our team before a site survey is an estimate only.
• Actual results depend on your site survey, roof condition, shading, weather, energy usage, equipment, TNB tariffs and charges, and government programmes such as NEM, SELCO or ATAP, which may change.
• A quotation is valid only for the period stated on it. Our obligations start only when both parties sign a written agreement, and that agreement's terms then apply in place of anything on this website.

5. Promotions

Promotions, rebates or free items mentioned on this website are subject to their own terms, availability and the period stated. We may change or end a promotion at any time, without affecting agreements already signed.

6. Website content

• We try to keep this website accurate and up to date, but we do not guarantee that all information is complete, current or free of errors, or that the website will always be available.
• All text, images, videos, logos and trademarks on this website belong to MAQO or its licensors. You may not copy or use them for commercial purposes without our written permission.
• Links to other websites (such as YouTube or social media) are for convenience. We are not responsible for their content or practices.

7. Acceptable use

You agree not to submit false, misleading or someone else's details, send spam or automated submissions, or try to interfere with the website or its security. We may reject or delete any submission that breaks these Terms.

8. Limitation of liability

To the extent permitted by law, MAQO is not liable for any loss or damage arising from your use of this website or reliance on estimates or general information on it. Nothing in these Terms limits any rights you have under the Consumer Protection Act 1999 or other laws that cannot be excluded.

9. Personal data

We handle your personal data in line with our Privacy Policy and the Personal Data Protection Act 2010.

10. Changes to these Terms

We may update these Terms from time to time. The version on this page, with its updated date, applies to forms submitted after that date.

11. Governing law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute.

12. Contact us

For any question about these Terms, please contact:

• MAQO Engineering Sdn Bhd
• Email: admin@maqo.asia
• Phone: 603-8069 1706
• Address: 27, Jalan TPP 1/1, Taman Perindustrian Puchong, 47100 Puchong, Selangor