Privacy Policy

1. Personal data we collect

When you submit an enquiry or assessment form on this website, we collect:

• Your salutation, full name, mobile number and email address.
• Your state, monthly electricity bill range, property type and electricity supply type.
• For commercial enquiries: your company name, industry and role in the organisation.
• Technical information such as the page you came from, campaign or advertising identifiers (for example UTM, Google or Facebook click IDs) and basic, non-identifying usage statistics of this website.

2. Why we use your personal data

• To contact you about your enquiry and provide a solar, battery or EV charging assessment and quotation.
• To follow up on your enquiry, arrange site visits and provide our products and services.
• To understand which of our marketing campaigns and pages are effective, and to improve this website.
• To prevent spam, fraud and misuse of our website.
• To comply with legal and regulatory obligations.

3. Source of your personal data

We collect personal data directly from you when you fill in a form on this website, and from the technical information your browser sends when you visit it.

4. Is providing your personal data compulsory?

All fields on our enquiry forms are required. If you do not provide them, we will not be able to process your enquiry or contact you with an assessment.

5. Who we disclose your personal data to

We do not sell your personal data. We may share it with:

• Our sales and customer service staff who handle your enquiry.
• Service providers that host and operate our website, database, customer relationship management (CRM) system and communication tools on our behalf, under confidentiality obligations.
• Regulators, authorities or other parties where required or permitted by law.

6. Transfer outside Malaysia

Some of our service providers store data on servers located outside Malaysia. Where this happens, we take reasonable steps to ensure your personal data receives a level of protection comparable to that required under the PDPA.

7. How we protect and retain your personal data

We use reasonable technical and organisational measures to protect your personal data, including encrypted connections, restricted staff access and access controls on our systems.

We keep your personal data only for as long as it is needed for the purposes above, or as required by law, after which it is deleted or anonymised.

8. Your rights

Under the PDPA, you may:

• Request access to, and a copy of, the personal data we hold about you.
• Request correction of personal data that is inaccurate, incomplete or out of date.
• Withdraw your consent, or ask us to stop using your personal data for marketing, at any time.
• Make enquiries or complaints about how we handle your personal data.

9. Cookies and analytics

This website uses cookies and similar technologies to remember your language preference, measure how the website is used and understand the performance of our advertising (for example through Google and Meta tools). You can block or delete cookies through your browser settings; some parts of the website may not work as intended if you do.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its updated date.

11. Contact us

To exercise your rights, or for any question or complaint about this Privacy Policy, please contact:

• MAQO Engineering Sdn Bhd
• Email: admin@maqo.asia
• Phone: 603-8069 1706
• Address: 27, Jalan TPP 1/1, Taman Perindustrian Puchong, 47100 Puchong, Selangor